Shipping Policy

We know you’re eager to get your hands on your order, and we’ll do our best to get it to you as quickly as possible! Here’s how our shipping process works:

Processing Time

- Orders are processed within 1-2 business days. You’ll receive a confirmation email as soon as your order is on its way!

- Please note: We don’t ship on weekends or public holidays.

Shipping Rates & Delivery Times

- Royal Mail Tracked 48: £0.00–£7.00 (2-4 business days)

- Royal Mail Tracked 24: £2.00–£8.00 (Next business day)

- London Only - Next Business Day Courier: £0.00–£7.25

Free Shipping

- We offer free UK shipping on all orders over £100.

Age Restriction

- All deliveries are strictly for customers aged 18 or over. By placing an order, you confirm that you are of legal drinking age in the UK. The delivery driver may ask for ID to verify this.

Wrong Delivery Address

- Please double-check your delivery details before confirming your order. If the wrong address is provided, and the order is returned to us, we can redeliver it, but the customer will be responsible for the cost of the new shipping.

Lost or Damaged Items

- In the unlikely event that your parcel gets lost, Royal Mail requires a 10-day waiting period before the package is officially deemed lost. If this happens, we’ll assist you in filing a claim and getting things sorted.

- If anything arrives broken, please let us know within 48 hours, and we’ll take care of it.

Vouchers

- Got a voucher? Lucky you! Vouchers can be applied at checkout and are subject to the terms and conditions listed on the voucher. Please note, vouchers cannot be combined with other discounts.